Name: Our Reviews - Bird & Co
Brand: Bird & Co
SKU: https://www.birdandco.co.uk/
Rating: 4.9 (1120 reviews)

London is one of the busiest cities in the world. Millions of people commute on its roads, cycle through its streets, and work across its construction sites, offices, warehouses, and retail spaces every day. With that density of activity comes a higher risk of accidents and injuries, from road traffic collisions on congested A-roads to workplace incidents on major construction projects and slips on crowded high streets.

If you have been injured in an accident in London that was not your fault, Bird & Co’s personal injury solicitors can help you claim the compensation you deserve. We serve clients across all London boroughs through phone, video, and home visit consultations, providing the same expert legal representation as any London-based firm but without the inflated costs that come with a central London office. Our team works on a no win, no fee basis, so there is no financial risk to you.

We are Lexcel accredited by the Law Society, regulated by the SRA, and rated 4.9 out of 5 on Trustpilot from over 1,000 client reviews. Your first consultation is free and carries no obligation.

Why Choose Bird & Co's London Personal Injury Solicitors?

You might wonder why you would choose a firm based outside London for a personal injury claim. The answer is straightforward: personal injury claims are handled through phone calls, emails, medical appointments, and court documents, not face-to-face meetings in an expensive office. What matters is the quality of your solicitor, their track record, and how they treat you as a client.

What sets Bird & Co apart:

No win, no fee – You pay nothing upfront and nothing at all if your claim is unsuccessful. Our conditional fee arrangement means we only receive a pre-agreed success fee if we win your case.
Free initial consultation – We assess your case at no cost and with no obligation. You will know where you stand before committing to anything.
Direct solicitor contact – You speak directly with the solicitor handling your case, not a call centre. You will have their direct phone number and email address.
Proven track record – We have secured settlements ranging from thousands to millions of pounds for clients with injuries of all severities.
Competitive fees, no London overheads – Many London firms charge premium rates to cover expensive city-centre offices. We deliver the same expertise at a lower cost because we do not carry those overheads.
Phone, video, and home visit consultations – We work around your schedule and situation. If your injuries prevent travel, we can arrange a home visit anywhere in London.

Personal Injury Claims We Handle in London

We act for clients across the full range of personal injury claims. London presents specific risks across several categories, and our solicitors have experience handling claims arising from each of them.

Accidents at Work

London’s workforce spans construction sites, corporate offices, hospitals, warehouses, retail floors, and hospitality venues. Construction is a particular concern: the sector accounts for the highest number of workplace fatalities nationally, and London is in the middle of a sustained building boom with major projects across Canary Wharf, the City, and boroughs throughout the capital. Whether your injury happened on a scaffolding platform, in a commercial kitchen, at a desk due to inadequate equipment, or in a warehouse from faulty machinery, your employer has a legal duty to keep you safe. If they failed in that duty, you are entitled to claim compensation.

Slips, Trips and Falls

With millions of people using London’s public spaces daily, slip, trip, and fall injuries are common. Wet floors in shopping centres, uneven pavements, poorly maintained stairs in tube stations, obstructed walkways on busy high streets, and hazards in restaurants, pubs, and leisure venues all give rise to valid claims. If a property owner, local authority, or business failed to maintain safe conditions, they can be held liable for your injuries.

Road Traffic Accidents

London records approximately 21,000 road collisions each year, with around 3,500 resulting in serious injuries. The city’s congested roads, complex junctions, and mix of vehicles, cyclists, and pedestrians create conditions where accidents happen frequently. We handle claims for car drivers, passengers, motorcyclists, cyclists, pedestrians, and those injured on buses or coaches. Cycling injuries deserve particular mention: 81% of those killed or seriously injured on London’s roads are pedestrians, cyclists, or motorcyclists, and dangerous junctions remain a persistent problem despite ongoing safety initiatives.

Catastrophic Injuries

Severe injuries change lives permanently. We handle claims involving traumatic brain injuries, spinal cord injuries leading to paralysis, amputations, severe burns, and multiple fractures requiring long-term rehabilitation. These cases demand specialist legal expertise because the compensation must account for a lifetime of care, lost earnings, home adaptations, and ongoing medical needs. Our solicitors work with medical experts, rehabilitation specialists, and forensic accountants to build claims that fully reflect the long-term impact on your life.

Fatal Accidents and Inquests

Losing a family member to an accident caused by someone else’s negligence is devastating. We support bereaved families through fatal accident claims under the Fatal Accidents Act 1976, including dependency claims for financial support the deceased would have provided, bereavement damages, and funeral costs. Where an inquest is held, we can represent your family’s interests throughout the coronial process to ensure the circumstances are fully examined.

Occupiers’ Liability

Anyone who owns, manages, or occupies premises has a duty under the Occupiers’ Liability Acts to keep visitors reasonably safe. In a city with as many shops, restaurants, gyms, leisure centres, stadiums, theatres, and public buildings as London, injuries caused by poor maintenance, inadequate lighting, missing handrails, or other hazards on someone else’s property are common. We hold negligent occupiers to account.

Holiday Accidents

If you have been injured on a package holiday, at an overseas hotel, or during an organised excursion, you may be able to claim compensation through UK courts under the Package Travel Regulations. We handle claims for injuries sustained abroad, including falls at hotels, food poisoning, and excursion accidents.

How Does a Personal Injury Claim Work?

Understanding the claims process helps you know what to expect. Here is how a typical personal injury claim progresses when you instruct Bird & Co.

1. Free Initial Consultation

You contact us by phone, video call, or our online enquiry form. We discuss the circumstances of your accident, assess whether you have a valid claim, and explain your options. This consultation is free and carries no obligation.

2. Investigation and Evidence Gathering

If you decide to proceed, we begin building your case. This involves obtaining your medical records, gathering evidence from the accident scene (photographs, CCTV footage, incident reports), taking witness statements, and identifying the party responsible for your injury. For workplace accidents, we request copies of your employer’s accident book entries, risk assessments, and any relevant health and safety records.

3. Medical Assessment

We arrange an independent medical examination to assess the nature and severity of your injuries, your prognosis, and any long-term effects. This report is a central piece of evidence in your claim and directly influences the level of compensation.

4. Notification and Negotiation

We notify the responsible party (or their insurer) of your claim and present the evidence. Most personal injury claims are resolved through negotiation with the defendant’s insurance company. We handle all communication and push for the maximum fair settlement. We will never pressure you to accept an offer we believe undervalues your claim.

5. Settlement or Court Proceedings

The majority of personal injury claims settle without going to court. However, if the other side disputes liability or makes an inadequate offer, we are prepared to issue court proceedings and pursue your case through litigation. You will be fully informed and advised at every stage.

How long does a personal injury claim take? Most straightforward claims resolve within 12 to 18 months. Simpler cases with clear liability, such as a rear-end road traffic collision, may settle in a matter of months. Complex claims, particularly those involving catastrophic injuries or disputed liability, can take two years or longer. We keep you updated on progress throughout and work to resolve your claim as efficiently as possible.

What Compensation Can You Claim?

Personal injury compensation is divided into two categories, and your claim may include both.

General damages compensate you for the physical and emotional impact of your injuries:

Pain and suffering caused by the injury itself
Loss of amenity, meaning the reduction in your quality of life and ability to do things you previously enjoyed
Psychological effects including anxiety, depression, and post-traumatic stress

Special damages compensate you for the financial losses and expenses caused by the accident:

Lost earnings – both income already lost and future earning capacity if your injuries prevent you from returning to your previous role. London’s higher average salaries mean lost earnings claims can be substantial.
Medical and rehabilitation costs – private treatment, physiotherapy, counselling, and any future medical care you will need
Travel expenses – costs of attending medical appointments, hospital visits, and legal meetings. London travel costs, whether by taxi, public transport, or adapted vehicle, are factored into your claim.
Care and assistance – the cost of professional care or the value of care provided by family members if your injuries require daily help
Home and vehicle adaptations – modifications needed if you have suffered a serious disability, such as wheelchair ramps, stairlifts, or adapted vehicles
Out-of-pocket expenses – prescription charges, damaged clothing or personal belongings, and any other costs directly resulting from the accident

Every claim is different, and the compensation you receive depends on the severity of your injuries and the financial impact on your life. We assess the full value of your claim and pursue every element you are entitled to.

No Win, No Fee Personal Injury Solicitors in London

We handle personal injury claims on a no win, no fee basis, formally known as a conditional fee arrangement (CFA). This means:

No upfront costs – You do not pay anything to start your claim or at any point during the process.
No risk if unsuccessful – If your claim does not succeed, you owe us nothing in legal fees.
Success fee if we win – If your claim is successful, we deduct a pre-agreed percentage from your compensation as a success fee. This percentage is capped by law and will be explained clearly to you before you sign anything.

This arrangement gives you access to expert legal representation regardless of your financial situation. You can pursue your claim knowing that the only scenario in which you pay legal fees is one where you receive compensation.

How does this compare to London firms? Many London-based personal injury practices carry significant overheads: city-centre offices, large support teams, and premium operating costs. Those costs are ultimately borne by clients, whether through higher success fee percentages or reduced service quality as firms process high volumes of cases. Bird & Co operates efficiently without those overheads, meaning your solicitor can dedicate proper time and attention to your case.

Personal Injury Solicitors Serving London and Surrounding Areas

Bird & Co serves clients across the whole of Greater London, covering all 32 boroughs and the City of London. Our remote service model means your location within London makes no difference to the quality of service you receive. We handle everything by phone, video call, and email, and can arrange home visits where your injuries make travel difficult.

North London: Barnet, Camden, Enfield, Haringey, Islington, and surrounding areas

South London: Bromley, Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton, Wandsworth, and surrounding areas

East London: Barking and Dagenham, Bexley, Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest, and surrounding areas

West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea, Richmond upon Thames, and surrounding areas

Central London: Westminster, City of London, and surrounding areas

Because we are not based in London, we do not carry the overhead costs of a central London office. That works in your favour: you receive the same level of legal expertise and personal attention, while we can dedicate more resources to your case rather than to office rent. Our existing London conveyancing clients already experience this model successfully, and it works identically for personal injury claims.

Frequently Asked Questions About Personal Injury Claims in London

How long do I have to make a personal injury claim in London?

You generally have three years from the date of the accident, or three years from the date you first became aware of your injury, to start legal proceedings. For children, the three-year period begins on their 18th birthday. If someone lacks mental capacity, the limitation period may be suspended. These are strict deadlines, so we recommend seeking legal advice as soon as possible after your accident.

How much does it cost to make a personal injury claim?

With Bird & Co, it costs nothing upfront. We work on a no win, no fee basis, meaning you only pay a success fee if your claim is successful. There are no hidden charges and no hourly rates. We explain the full fee structure during your free initial consultation before you make any commitment.

Do I need a London-based solicitor for a personal injury claim?

No. Personal injury claims are handled through phone calls, emails, and document exchange, not in-person meetings. Your solicitor communicates with medical experts, insurers, and courts remotely regardless of their office location. What matters is their expertise, track record, and how effectively they communicate with you. Bird & Co serves clients across the UK, and our London clients receive the same dedicated service as those near our offices.

What evidence do I need for a personal injury claim in London?

Useful evidence includes photographs of the accident scene and your injuries, contact details of any witnesses, a record of the incident (such as an accident book entry at work or a police report for a road collision), and details of your medical treatment. However, do not worry if you have not gathered all of this. We can help obtain evidence after the event, including CCTV footage, medical records, police reports, and employer health and safety documentation.

Can I claim if the accident was partly my fault?

Yes. England and Wales operate a system of contributory negligence, which means your compensation may be reduced to reflect your share of responsibility, but you can still claim. For example, if you were 20% at fault, your compensation would be reduced by 20%. We assess the circumstances of your case honestly and advise you on the likely outcome.

How long does a personal injury claim in London take to settle?

Most claims settle within 12 to 18 months. Straightforward cases with clear liability, such as a road traffic accident where the other driver admitted fault, can settle in a matter of months. Complex claims involving serious injuries, disputed liability, or multiple parties can take two years or more. We work to resolve your claim as efficiently as possible while ensuring you receive the full compensation you are entitled to.

Get Free Legal Advice on Your Personal Injury Claim in London

If you have been injured in an accident in London, contact Bird & Co for a free, no-obligation consultation. We will assess your claim, explain your options, and handle everything from start to finish on a no win, no fee basis.

Call us today:

Grantham: 01476 591711

Lincoln: 01522 803050

Newark: 01636 650880

Phone and video consultations are available for all London clients, and we can arrange home visits if your injuries make travel difficult.

You can also complete our online enquiry form and we will call you back at a time that suits you.

Do not delay. You have a limited time to make a personal injury claim, and the sooner you seek advice, the stronger your case is likely to be. Contact Bird & Co today and let us help you get the compensation you deserve.